Frozen Funds FixedFloat (ff.io) 1.9 BTC Withheld for 180+ Days (Public Notice)

[TrêvoidTrêvoid is verified member.]

On December 11 user Onat (OP) sent FixedFloat 1.9 BTC for a swap (1.4 BTC + 0.5 BTC). More than 40 days later the funds remain neither exchanged nor returned.

Key facts

• Transactions are verifiable on-chain.
• No criminal charge, seizure notice, or court order has been disclosed.
• FixedFloat cites internal “verification” but gave no specific grounds or binding timeline.
• Support replies were generic (“waiting for partners”, “ongoing review”); a chat agent marked the case “resolved” despite no payout, then refused further live help and redirected to email.
• An independent blockchain analysis found the transactions consistent with legitimate activity; funds were moved on-chain during the claimed suspension period.

Verification proposal

• FixedFloat later requested identity verification (despite saying KYC is not routine) but gave no guarantee that completing verification would produce an immediate release or a timeline.

Current status

• Funds still withheld after 180+ days. From December 11, 2025 to today, June 8, 2026
• No resolution, no timeline, and limited transparency from the service.

Exercise extreme caution with FixedFloat there are numerous scam allegations and reports of frozen funds; I do not recommend using their service.

 

[scammedbyFF]

Trocador has ceased communication and failed to provide any information regarding their legal jurisdiction or registration. Despite my compliance with all KYC and Source of Funds (SoF) requirements, they have refused to honor their service guarantee or issue a refund—even after the funds were moved into their internal wallets and processed elsewhere. Their failure to address these issues or provide transparency regarding the underlying dispute with FixedFloat calls the platform’s integrity into question. Regardless of their past performance with other users, this lack of accountability and the withholding of funds are, in my view, indicators of untrustworthy business practices.